Customer Service Centres
Monday to Friday - 8.30 am to 4.00 pm
(closed public holidays)
1051 Lytton Road
Murarrie Q 4172
Heathwood Q 4110
Visit Customer Service Centres for locations
Participating go via retailers:
To download the location of our participating go via retailers, visit govia.com.au.
Corporate Office address
Brisbane Technology Park
7 Brandl Street
Eight Mile Plains Q 4113
Tolling Customer Ombudsman
If, after escalating your complaint, you are still dissatisfied with the outcome, you can contact the Tolling Customer Ombudsman. For more information about this process, download the information brochure on the Tolling Ombudsman website.
Please note, the Tolling Ombudsman will only review complaints that have progressed through Queensland Motorways' full internal complaint resolution process. You will also need to complete a Consent Form in order for the Tolling Ombudsman to review your complaint.
Queensland Motorways pty Limited ACN 067 242 513